Privacy Policy

Last updated: [24-01-2026]

WorkX (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal and business data. This Privacy Policy explains how we collect, use, and protect your information.

1. Information We Collect

We collect only the information necessary to provide our services.

a. Account Information

  • Name
  • Email address
  • Phone number
  • Organization name
  • Role and permissions

b. Work Data

  • Projects, tasks, and timelines
  • Task status (start, pause, block, complete)
  • Task-level chat messages
  • Sales CRM and Support CRM data

c. Time, Location & Distance Data

  • Task start and end timestamps
  • Location data when tasks are started or completed (only if enabled)
  • Distance travelled for task execution (for field staff)

Location data is collected only for work-related tasks and only when a task is active.

d. Usage & Technical Data

  • IP address
  • Browser and device information
  • Log files
  • Cookies and session data

2. How We Use Your Information

  • Provide and operate the WorkX platform
  • Track task execution, productivity, and timelines
  • Enable sales and support workflows
  • Improve product performance and usability
  • Provide customer support
  • Ensure platform security and prevent misuse

We do not sell your data to third parties.

3. Data Sharing

We may share data only:

  • With trusted infrastructure providers (hosting, analytics, messaging)
  • When required by law or legal process
  • With your explicit consent

All third parties are required to follow strict data protection standards.

4. Data Security

We implement industry-standard security measures including:

  • Secure servers
  • Encrypted connections
  • Role-based access controls
  • Continuous monitoring

While no system is 100% secure, we take all reasonable steps to protect your data.

5. Data Ownership

You own your data. WorkX acts only as a data processor to provide the service. You may request data export or deletion at any time.

6. Cookies

WorkX uses cookies to:

  • Maintain user sessions
  • Improve platform experience
  • Analyze usage patterns

You can disable cookies in your browser, but some features may not function properly.

7. User Rights

You have the right to:

  • Access your data
  • Correct inaccurate data
  • Request deletion of your data
  • Withdraw consent (where applicable)

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be communicated on this page.

9. Contact Us

For privacy-related questions, contact us at:

📧 support@workx.yourdomain

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